About Salem Academy and College

Salem Academy and College is the oldest continuously operating educational institution for girls and women in the country.  Since 1772, the institution has engaged in transformational change to innovate women’s education. Founded with the mission of making education accessible to all, Salem has a rich 252-year-old history and a long-standing track record of educating students who are prepared to make a bold impact locally, nationally and globally through liberal arts education. Our graduates are committed to making the world a better, healthier and more equitable place. Salem College is the nation’s only liberal arts college exclusively dedicated to developing the next generation of health leaders.

Position Summary
The Part-Time Academic Success Coach will collaborate with stakeholders across campus to contribute to the effectiveness of initiatives related to student success, retention, and persistence. The primary role of the coach will be to serve as the first connection between the incoming student and the College.  The coach will serve as the initial guide to help students begin their academic journey by connecting them with their academic advisor, actively promoting academic support services across campus, and enhancing awareness and use of these services. Reporting directly to the Dean of Undergraduate Studies, the success coach plays a primary role in establishing strategies and objectives for academic support services on campus and cultivating synergies amongst these support services.

The Part-Time Academic Success Coach is a 12-month, part-time staff position.

Essential Duties and Responsibilities

• Serves as an early contact for new students, including transfer students and non-traditional students to facilitate course enrollment and basic needs for successful matriculation to Salem College
• Serve as a college navigator to various campus resources
• Collaborates with the Dean of Undergraduate Studies to gather, monitor, and present data on student success, student progress, through our early alert system
• Provides a quick response to various questions to assist students with addressing problems and/or questions regarding academic, residential and financial needs and directing students to the appropriate resources

• Proactively communicating with at-risk students and connecting them with resources, such as counseling, accessibility services, student life, career services, advising, and financial aid.
• Plan and execute events and workshops that address academic challenges and increase academic success in collaboration with the Writing Center and Tutoring Services
• Serves as a key member of the campus Early Alert team
• Serve as a resource for non-traditional students that may have unique needs compared to the rest of the student population
• Assist with creating a web presence to maximize student access to academic support services

Required Qualifications

• At least one year of full-time experience in a higher education leadership role related to student success and/or academic advising, disability services, tutoring or other departments closely related to areas of the success coach’s responsibilities.
• Effective communication and leadership skills
• Ability to identify relevant data, analyze it, and use the data to inform decisions about academic support services
• Ability to multi-task and prioritize amongst competing important priorities

Preferred Qualifications

• Master’s degree in relevant field
• Experience with data analysis and visualization strategies
• Education or work experience in a health-related field is a plus

Physical Functions

While performing the responsibilities of this position, the employee is required to sit for varying lengths of time; bend, reach, lift, push, and pull up to 25 pounds; occasionally stand, walk, and kneel and regularly ascend/descend stairs; use hands and fingers to handle or feel and manipulate keys on a keyboard; perform extended periods of work at a computer workstation, view a computer monitor; perceive sounds at normal speaking levels with or without correction, and receive detailed information through oral communication; express and exchange ideas by means of spoken word; and work in an office setting.

Salem Academy and College is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, age, religion, disability status, sex, sexual orientation, gender identity, veteran status, pregnancy, or any other characteristic protected by law in its employment practices.

For questions, please contact Brett Woods, Dean of the College at brett.woods@salem.edu