President Susan Henking: Human beings are going to get together in a virtual way, make mistakes, and learn from each other. You’re going to get to know, in a new way, faculty, students, and colleagues of the Salem community.
Dean Richard Vinson (Dean of Undergraduate Studies, Registrar, and Director of Institutional Research): You’ll be in virtual classes and get your syllabus from the instructor, who will introduce themselves to you. You will get to know classmates, and it will be very similar to the normal stuff you would otherwise experience.
Synchronous or Asynchronous Classes?
2. Will classes be synchronous or asynchronous, or will this be dependent on individual professors?
Dean Vinson: Synchronous means that class meetings happen at the same scheduled time or times every week. In asynchronous courses, instructors will post materials that you can access on your own time prior to a set deadline, but it is not required that you work on it at a specific scheduled time. More detailed information concerning this will be provided in the syllabus for each course.
4. Will there still be an opportunity for pass/no credit, or will all classes be given a letter grade?
Dean Vinson: We will not be doing the same thing as last semester. The policy in the catalog states that juniors and seniors can request to take a course pass/no credit as long as it does not count towards a major, a minor, or a general education requirement. Some classes are pass/no credit by design, such as the physical education classes, and those classes will remain as pass/no credit.
Fall Break instruction delivery?
5. Will Fall Break be adjusted to reflect the changes in instruction delivery?
Dean Vinson: No, we will stick with that calendar because it has already been reported to external agencies and faculty have already set up their syllabi based on that calendar. Instead of scheduling Fall Break as a long weekend, we will have three days where there are no classes scheduled prior to Thanksgiving Break, after which classes will resume until the virtual exam period.
6. Will formerly residential students who chose to live off campus and received a cut to their financial aid get some percentage of that aid back?
President Henking: No, they will not. Because we are learning remotely this semester,
all students who intended to be residential will now be considered commuter students, which will result in
changes to everyone’s financial aid packages. Everyone should be hearing from the financial aid office with
information and updates that are specific to the individual’s situation.
Regarding Wake Forest?
7. How will people cross registered at Wake be affected? What about students in the Wake Forest marching band?
Dean Vinson: WFU informed us on August 21 that they will allow Salem students to cross-register for online classes, or for classes with an online option, so long as the class isn’t already closed. The Registrar’s Office has informed all the Salem students who had requested cross-registration for fall. As for the marching band, we are fine with students participating as long as Wake Forest continues to host it, but we won’t be able to house any students who choose to participate in the marching band.
8. Will internships be run virtually for fall?
Collier Lumpkin (Executive Director, Lucy Rose Center for Global Leadership and Career Innovation): Internships are still a go for the fall. Most of them will be virtual, but if you have a plan for an in-person internship then we can talk about the logistics of that. We are working to build pathways for you to find virtual internships, and if you would like to complete one in the fall please reach out as soon as possible.
Dean Betty Telford (Dean, Martha H. Fleer Center for Adult Education): Fleer students also work through Collier Lumpkin for their internships. If you have something lined up, please reach out to that agency to confirm they still want to engage you either virtually or in person. Communication is key, so stay in touch and work with Collier during that process.
When will the call be made for spring?
9. Do we have an idea when the call might be made for spring?
President Henking: We used a lot of criteria to make a decision about the fall and will similarly use a wide range of criteria to make a decision about the spring semester. The situation is continually changing, so the earliest we will know is some time in October. You will know very shortly after the decision is made, and we will try to be substantially more proactive than we have been.
Tuition since we are not on campus?
10. What will tuition look like now since we are not on campus?
President Henking: Tuition funds everything that we do that is educational, so it will
be staying the same. We believe we are delivering you an excellent education, and the tuition represents
PE classes online?
11. Are PE classes going to be online too?
Trish Hughes (Director of Athletics): Yes, our coaches and adjunct professors are
working diligently to create a fun and engaging experience that will energize you every day.
Drop/Add? Online registration?
12. What is Drop/Add, and what does that process look like since we were moved to online registration?
Dean Telford: Drop/add is a period of time that begins at the end of early registration
in the spring and lasts until the end of the first week of classes (September 2nd at 5:00 PM for fall 2020)
where you can drop a course from your schedule, add a course, or both. The process is the same as it has been in
the past. Get in touch with faculty, either myself for Fleer students or Dean Vinson for traditional students,
and your advisor.
13. How do I navigate IT assistance?
Dean Telford: If you have a technological problem, email the Salem IT Department at
firstname.lastname@example.org and provide your name, contact
information, and a detailed description of the issue.
Library open for studying?
14. Will the library be open for local students to come and study?
Dean Telford: The campus is currently closed to students and visitors, so study spaces
within the library are not open to students. If you require a book, you can visit the library website and they
can offer curbside pickup.
15. What kind of services are offered for home delivery of textbooks?
Dean Telford: Our bookstore is a Barnes & Noble outlet that can be accessed online.
You can go to the website, put in your course information to find what textbooks are required, and order them
from there to be delivered to your home free of charge. You can also use the ISBN number provided on the site to
shop for your textbooks on other sites as well.
16. If I cannot navigate documents for financial aid what are my options? Can I go and meet with the financial aid office if I am local?
Dean Telford: You can email financial aid at email@example.com and provide your name, ID number,
and what the issue is. You can also call the office at 336-721-2808, however emailing may be easier as it would
provide you with a paper trail.
Synchronous classes and childcare?
17. What should I do about childcare if a class is synchronous?
Dean Telford: Contact faculty about your situation and find out what the parameters
will be for that class. You can also utilize your friends, network with peers who also have children, and others
for help with childcare.
The Writing Center and QUEST services?
18. What are the Writing Center and QUEST, and if I need these services will they be available?
Dean Telford: The Writing Center is a tutorial service and resource directed by Dr. Manthey, and QUEST is a tutoring center for math and the sciences led by Dr. Guzman. They are both free and will be offered in the fall, and information will be available soon.
Fleer students and directed study?
19. What are directed studies, and can Fleer students who previously enrolled in directed studies before classes were exclusively offered online drop the directed study and move to a regular seat in the class?
Dean Telford: Directed studies are a way for Fleer students to take a class outside of
the scheduled meeting time and work one-on-one with the faculty member for a higher tuition rate. This is
doable, but the student needs to make sure that the course is being taught asynchronous or is synchronous and
works with their schedule. Reach out to me and then we’ll reach out to the faculty member.
Change book pickup to home delivery?
20. If I had chosen to pick up my books at the bookstore, can I change that to home delivery through Barnes and Noble?
Dean Telford: You should be able to. Contact the bookstore at firstname.lastname@example.org and provide your info and
Salem provided laptops to students?
21. Will Salem provide laptops to students who need them?
Dean Vinson: The library has laptops, and we intend to loan some out to students for the fall semester. Information on how to reserve a laptop from the library has been emailed to all undergraduate students.
Chemistry lab kit pickup?
22. I am taking a chemistry class this semester and I was asked to pick up a lab kit. Where do I pick up my lab kit if campus is closed?
Dean Vinson: We are currently determining the number of lab kits we have for various
courses and will be posting a plan for pick up soon so that students only have to come to campus once. A plan
for mailing lab kits will be developed for students who do not live locally.
Scholarships that required being on campus?
23. What if we had a scholarship that required us to stay on campus? Will Salem be providing refunds where applicable?
Dean Vinson: Financial Aid will be sending new award letters to all students, and you
will receive an award letter specific to you. This will have information regarding your scholarships and any
refunds you may receive.
24. How will labs be done virtually?
Dean Vinson: Some labs will require a kit, while others will be conducted entirely virtually. Individual faculty will provide more information specific to their class.
Why did Salem go remote?
25. In the email about Salem going remote, it stated that some schools were transitioning online in the fall. Why did Salem decide to stray away from what nearby schools, such as WSSU and Wake Forest, are doing?
President Henking: Institutions around the country are having to make this decision
based on their own particular circumstances. State schools such as WSSU are operating based on the system
decision, and Wake Forest has a medical school and a hospital, which puts them in a different position than us.
Women’s colleges throughout the country are disproportionately going online, and we are leading the way in this
regard. This decision was made on the particularities of who we are and where we are located.
26. What does it mean when the bookstore website says “course materials selection pending”?
Dean Vinson: That may mean there is no textbook required, or Barnes & Noble hasn’t
processed the instructor’s submission yet. Many students tend to wait to purchase their books until they receive
My class schedule?
27. Where can I find my class schedule?
Dean Vinson: You can see a complete schedule of all of the classes you are registered for on the Self Service tab on my.salem.edu.
Planned to be residential student option switch in the spring?
28. Will students who were originally planning to be residential in the fall have the option to switch to commuter students for the spring semester if the campus is reopened?
Dean Vinson: We haven’t thought that far yet, and we will get back to you.
Studios in the FAC available?
29. Will the studios in the FAC be available for use?
Dean Vinson: No, but we heard from the IT Director, and he is working on a way to distribute software virtually. Your professors are working on creative ways to continue to provide courses virtually, and you will be hearing from individual faculty soon.
Work Study still available?
30. Will Work Study still be available?
Dean Vision: Yes, it will still be offered, but on a much more limited basis. Students
will be informed about this in their revised financial aid statements.
Allow students to decide whether they want to come back to campus?
31. Why not allow students to decide whether they want to come back to campus or not? Could there be an opportunity to have online classes, but allow students to live on campus for the dedicated study area and access to Salem's amenities?
President Henking: One of the most important principles of Salem Academy and College is
inclusion and equity, which means not shifting choices to people who don’t have all of the information needed to
make those choices. There are numerous people who cannot come back to campus for a variety of reasons, and it is
important that we commit to providing an education that is inclusive of all students. The assessment of what
would offer us the best, uninterrupted experience also led us to this decision. We don’t know what to expect, so
we made a decision based on what’s best for all of us.
Virtual Big/Little program?
32. Will there still be a Big/Little program virtually?
Dean Alan Mueller (Assistant Dean of Students for Student Activities, Leadership, and
Intercultural Education): SGA is working to conduct elections for the Big/Little Co-Chairs, and once they’re
selected we will move forward with the program.
Counseling services availability?
33. Will counseling services be available?
Robin Campbell (Director of Counseling Services): Yes, we will have multiple counselors
and a graduate intern who will be available for appointments. We are currently working on a document with more
information on how to access our services.
34. Will clubs still be open to join/attend meetings?
Dean Mueller: The answer to that is still unfolding, but the Office of Student Activities is ready to support clubs working virtually through assistance and training.
Students without Wi-Fi?
35. What about students with no Wi-Fi?
Dean Vinson: Last spring there were low to no cost wifi options, and we are hoping the same resources will be available this fall. More information will be provided on the Salem Ready, Salem Strong site.
President Henking: You will also be receiving a reminder about CARES Act funding, which goes directly to you and can be used to pay for Wi-Fi. Also, reach out and we will work to find a solution for you.
Defer for the semester instead of doing online classes?
36. If we decide to defer for the semester instead of doing online classes, how would that work? Would this affect financial aid?
Dean Vinson: If you are a returning student you can contact me, or you can contact your
Admissions counselor if you are an incoming first year student. You can take a leave of absence for up to a year
and have your financial aid package remain intact.
Why will tuition remain the same?
37. Why will tuition remain the same if we are not receiving the same hands-on education and access to resources as we have in past years?
President Henking: We believe we are delivering an excellent education, just in a
different way. Salem has provided online and remote education for a number of years in various programs. What
happened last semester was startling, and none of us were prepared for it. This time around, we are fully
prepared to provide education virtually, and what you will be receiving is of the same value.
Criteria used to make this decision?
38. What was the criteria used to make this decision?
President Henking: This would have been an easy decision if the Task Force hadn’t done so well preparing for us to come back in person. In the past few weeks, NC was listed as a state experiencing elevated problems surrounding the pandemic. These changes and issues are not predictable, and the decisions we make in response aren’t easy. We were holding out hope that we wouldn’t have to do this, but the external environment has changed, and we notified you as soon as we knew. I apologize on behalf of everyone to those who are struggling, but we made this decision because of the overwhelming uncertainty of this situation.
Students materials left behind in the FAC?
39. Will students be able to retrieve their materials or art left behind in the Fine Arts Center?
Dean Vinson: Yes, they will be able to. We are working on setting up a day for students
to do this, and they will be hearing from us soon.
More renovations on campus in our absence?
40. Are there going to be more renovations on campus in our absence?
President Henking: As we are able, we will move forward with the scheduled
Salem financially okay without revenue from residential students?
41. Will Salem be financially okay without the revenue they receive from residential students?
President Henking: This is not one of our main concerns right now, but this shows that
we truly are all in this together. We are making a recovery plan, and we will be fine.
Will the Lucy Rose Center provide virtual workshops?
42. Will the Lucy Rose Center provide virtual workshops for resources regarding graduate school and internships?
Dean Laurie Neff (Dean of Students and Assistant Vice President for Student Affairs): Yes, and more information can be found on the Salem Ready, Salem Strong site.