Salem Academy and College, the oldest continuously operating education institution for girls and women in the country by its founding date of 1772, invites applications for the Director of Human Resources and Benefits position. Under supervision of the Associate Vice President for Administration, the Director of Human Resources and Benefits is responsible for the leadership and administration of all human resources and benefits-related policies, procedures, and programs for Salem Academy and College. This position is highly integral to the continued growth and vibrancy of the institution and carries out responsibilities in the following functional areas in compliance with applicable laws and regulations and institutional policies: departmental development; human resources/benefit information systems and record retention; recruitment, selection, and onboarding; employee relations; training and development; benefits; and compensation.
Essential Duties and Responsibilities Include but are Not Limited to the Following:
- Plan, develop, and direct the administration of employee programs, procedures, policies and guidelines in coordination with the strategic goals and diversity and inclusion initiatives of the institution.
- Recommend new approaches, policies, and procedures to effect improvements in departmental efficiency and services performed.
- Provide advice, counseling, guidance, and recommendations to the President, Cabinet, supervisors, and employees related to human resources administration, employment policies, performance management, dispute resolution, and all personnel-related matters.
- Ensure compliance with federal, state, and local laws, regulations, and guidance pertaining to all personnel matters in collaboration with senior leadership and administration.
- Prepare and submit payroll and benefits information for annual audits, surveys, Integrated Postsecondary Education Data System (IPEDS), and other required reports on behalf of the institution.
- Review, update, and maintain all employment handbooks, guides, resources, and forms in collaboration with senior leadership and administration.
Human Resources/Benefits Information Systems / Record Retention:
- Maintain human resources/benefits information systems; review effectiveness of current systems and ensure data integrity; prepare and analyze system reports; and make recommendations for and aid in the implementation of system improvements.
- Ensure maintenance of human resources records and personnel files in accordance with all applicable federal, state and local laws, regulations and guidance.
- Track and report DEI statistics on personnel to support institutional diversity, equity, and inclusion initiatives.
- Ensure compliance with and accurate reporting under all federal and state employment tax and benefits-related laws and regulations.
Recruitment, Selection, and Onboarding:
- Lead, supervise, and manage all hiring practices for faculty and staff.
- Promote diversity and inclusion throughout the recruitment, selection, onboarding, and retention processes.
- Direct the development of job postings and position descriptions in collaboration with supervisors and managers.
- Oversee the quality, consistency, and integrity of the candidate selection and interview process.
- Provide advice, counseling, guidance, and recommendations to senior leadership and administration related to organizational structure and risk management.
- Work with senior leadership and management to analyze and establish appropriate employee classifications as required by law, salary/wage rates, and benefits offerings.
- Direct, lead, and manage the employee onboarding (to include background checks, training, and other standard hiring practices) and off-boarding processes, as well as these processes for volunteers as applicable.
- Develop, coordinate, and manage employment-related immigration compliance, including I-9 / E-Verify processes, audits, and reports and coordination with legal counsel regarding visa petitions and work authorization.
Employee Relations, Training, and Development:
- Provide employee relations and conflict-resolution services to supervisors and employees.
- Assist management with performance evaluation, coaching, counseling, training, career development, and disciplinary actions.
- Conduct thorough, timely, and unbiased investigations in response to employee complaints and make appropriate recommendations for resolution.
- Direct, coordinate, and oversee the performance appraisal process for employees in partnership with senior leadership and supervisors and identify related employee development opportunities.
- Develop and implement in-house employee training systems that provide faculty, staff, and student employees with educational materials and professional development opportunities that support a culture of respect and aid in the performance of their duties consistent with institutional values.
Compensation and Benefits:
- Analyze, modify, and administer compensation and benefits policies and programs for accuracy and effectiveness and recommend revisions.
- Administer and assist with the development, implementation, and maintenance of benefits programs, including group health/medical/dental coverage, life insurance, workers’ compensation, long-term disability, paid vacation time, paid sick leave, and unemployment.
- Process, review for accuracy, and audit monthly insurance billings.
- Manage disability accommodation and leave of absence processes and prepare and maintain all required documentation in accordance with applicable laws and institutional policies, including without limitation the Americans with Disabilities Act, Family and Medical Leave Act, North Carolina Workers’ Compensation Act.
- Coordinate and monitor all employee absence/leave reporting procedures and maintain current records of leave balances for distribution to employees and supervisors.
- Assist with the implementation of institutional safety and health programs for employees and track and post OSHA-required data and reports.
- Interpret and administer welfare and retirement benefits, programs, and policies in accordance with applicable federal and state laws and regulations.
- Review and approve departmental expenses to include benefit and vendor invoices.
- Administer, manage, and maintain the institutional benefits administration system to include wellness initiatives, annual open enrollment, new hire enrollment, and benefits compliance matters.
- Perform other duties as assigned.
- Bachelor’s degree and at least five – seven years of human resources and benefits experience with increasing responsibility.
- Ability to develop and lead comprehensive human resources programs and initiatives that support the overall business strategy of the institution consistent with industry standards and best practices.
- Thorough knowledge and/or experience with applicable human-resources laws and regulations, such as FLSA, FMLA, ADA, OSHA, COBRA, ERISA, Title VII of the Civil Rights Act of 1964, Title IX, ACA, and ADEA.
- Highly effective listening, communication, and presentation skills, including the ability to receive and present strategic information to diverse audiences while maintaining collaborative relationships with all constituents.
- Demonstrated ability to work independently and efficiently manage tasks and time in a fast-paced environment with fluctuating priorities and deadlines.
- Excellent interpersonal skills with the ability to collaborate and communicate well with all levels of employees.
- Knowledge of industry standards and best practices for strategizing, planning, and executing human resources initiatives.
- Proficiency with Microsoft Office Suite, HRIS applications and analytics, and benefits systems, preferably with experience using Proliant Payroll and BenefitFirst systems.
- High-level customer service skills with the demonstrated ability to maintain confidentiality and respond to employees with diplomacy and tact.
- Knowledge of benefits terminology, claims resolution, and compliance requirements.
- Master’s degree in Human Resources, Business, Organizational Management, or a related field.
- SHRM, SPHR, and/or PHR professional certification.
- Experience in enhancing the diversity and inclusion of institutional employee population.
- Demonstrated ability to administer workers’ compensation claims and employee leave programs.
- Experience in and demonstrated understanding of higher education operations, including faculty and staff relations.
To apply, please send a letter of interest addressing your qualifications for the position along with a resume or curriculum vitae to the email address firstname.lastname@example.org. The review of applications will begin immediately and will be ongoing until the position is filled.
Salem Academy and College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, age, religion, disability status, sex, sexual orientation, gender identity, veteran status, pregnancy, or any other characteristic protected by law.